Help & About
Who makes Vyapzio, how to reach support, and where to read what changed in each version.
#About Vyapzio
Vyapzio is a licensed desktop billing app for Indian businesses, built by Vyapzio. Your invoices, clients and settings stay on your own computer. There is no free version, no trial and no advertising: a one-time licence of ₹999 covers one computer and includes every future update free for the lifetime of the licence.
The app is proprietary software. Licence checks contact our own licence server and nothing else about your business is sent. What stays on the computer, and every address the app connects to, is listed in Security and privacy.
Need the key, an invoice or a device move? Your account and licence dashboard has it. Need to install or reactivate? See Windows, macOS or Licence and devices.
#Get help
Every screen with a ? button opens the matching page of this guide. Most questions are answered without contacting us:
- Troubleshooting: every message the app can show, and the fix.
- Backups: daily copies, Google Drive, and moving to a new computer.
- Licence and devices: activation, moves and offline use.
- Your dashboard: the key, installers, invoices and devices.
If the guide does not solve it, email contact@vyapzio.in from the address on your licence account. Include the Vyapzio version (Settings → Updates), your Windows or macOS version, what you did just before the problem, and the wording of any message. Never send your password; the licence key is fine to include and helps us find the order.
Support is by email, Monday to Saturday, 10:00–18:00 IST. We aim to reply within one business day. The problem log in the app (Problem log) copies the technical details for you.
#A new version most weeks
Vyapzio is updated regularly with fixes and new features. The app checks for a new version by itself and shows Update to v… in the sidebar when one is ready. You can also open Settings → Updates and click Check for Updates at any time.
Every update is free for the lifetime of your licence: there is no renewal and nothing to buy again. An update replaces only the app; your books folder and saved PDFs are never touched. See Updating.
Open the Problem log, copy the entry and email it to contact@vyapzio.in with a sentence about what you were doing. Nothing is sent automatically.
#What's new
The What's new card in the app lists recent versions with their dates, a one-line summary and the changes grouped under headings such as Added and Fixed. The newest entry is open; click a version number to open or close it.
The card shows what your copy contains. If it stops at an older version, you have not updated yet: see Updating. The release notes window that appears before an update repeats the same list.
#Contact details
| Support | contact@vyapzio.in |
|---|---|
| Buying, refunds and policies | https://app.vyapzio.in/pricing and the legal pages linked in the footer |
| Your licence | https://app.vyapzio.in/dashboard |
| Publisher | Vyapzio, https://vyapzio.in |
| Company and grievance details | Published on the contact page |